Air Jordan 11 Retro Low Cement Grey

The goods are inspected upon receipt by a team that has been doing this since 2017. The deciding factor depends on the model. If there's any doubt, nothing is shipped.

Shipping costs:

Germany: Free
International: from €9.99

Available immediately:

Items with this label will be shipped within 48 hours. Delivery within Germany takes 1–3 business days, international delivery 3–5 business days.

Standard shipping (5–10 business days):

Items with this delivery time are ordered specifically for you. Cancellation before shipment is only possible with a processing fee of 10% of the purchase price, as the pair is purchased especially for you.

Your right of withdrawal after receipt remains unaffected.

Returns:

You can return your order within 14 days of receipt . Please ensure that the sneakers are unworn and returned with the Shade Studios tag.

Use our returns portal for this . 🤍

Prices and taxes:

All prices are final prices and include VAT. Most of our items are subject to differential taxation according to § 25a of the German VAT Act (UStG) – the VAT is included in the price but is not shown separately. Shipping costs are additional.

Returns from abroad:

Within Germany, you will receive a return label; we will deduct €6.99 from your refund for this. For returns from abroad, you must send the item back to us yourself – you will receive the address once you have registered the return in our portal. Exchanges are free of charge.